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Every now and again we get a break from custom elearning content development to do some marketing work. Most of the time there's a strong learning component especially in explaining complex processes. Other times it's just meant to leave a general impression. Check out this site for which KMi produced the video. We shot the execs on a green screen in New York. It was another chance to work with our favorite cameraman Ed with Ventana Productions.
 
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Very often the course material graphics, charts and graphs we receive from subject matter experts are less than stellar. They are usually developed by third parties and have been passed down through the years from presenter to presenter. By the time we receive them at KMi, they have been saved and re-saved so many different times that they have unrecognizable file extensions and barely legible resolutions. 

Though it's nearly impossible to recreate every precise line graph and data developed chart, we do have the opportunity to improve the simpler graphics, which usually constitute a large chunk of the material. Our content developers have outlined a process that utilizes isometrics and other techniques to quickly and easily recreate any number of graphs and charts in a visually attractive manner. Let's have a look at an example.

This is a sample survey that I will use to illustrate the process. Since the results of the survey add up to 100% of those questioned, a pie chart is the most logical method to display the findings. Using some basic math I was able to quickly recreate the pie char. In just a few simple steps I can simply add perspective, color and shadow to create a much more visually pleasing graphic.

While not as appropriate for this survey, I will also demonstrate the bar graph method we often use. On the left, we can see a flat bar graph - similar to ones we receive from subject matter experts. Starting with five simple squares (1), I first use isometrics to create the desired perspective (2). Then, I create each bar based on a 100 pixel high scale. This allows the graph to be exact. After the bars are created I've added color and shading to bring the whole graph to life (3).


 
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Lately, I've been asked very open and general questions by non-graphics people trying to get a grasp on how everything works. Basically, the questions are any number of variations on "what programs do you use?" It's a very good question that really has no simple answer. So I'm going to give a brief and basic guide to the different types of programs KMi's custom content developers use when creating our course material.

Essentially, this is an extension of my Vector or Bitmap series. It would be helpful to read those blog entries as a prerequisite to this discussion. Our custom eLearning solutions generally use web based graphics, streaming audio and video and written text. In order to keep this as simple as possible I'm only going to cover graphics and delivery and avoid lengthy audio and video discussion.

For creating and editing bitmap graphics such as photographs, Photoshop is the industry king. It's likely that everyone, no matter their graphics proficiency, has heard of Photoshop at some point and most likely used as a verb. For example, "I Photoshopped Cousin Joe's head on to this bodybuilder's body. There are a number of other programs that have similar capabilities but Photoshop is the standard.

Many times we create vector illustrations such as character designs, logos and other "drawn" elements that need to be scalable and high resolution. Adobe Illustrator is the vector counterpart tool to Photoshop's bitmap capability. Again, there are a number of other similar tools that will produce the same results.

Fireworks is another program that is extremely powerful for specific jobs. This program is useful for developing and optimizing graphics for the web. For example, some of the courses we produce have HTML skins. We use Fireworks to design, slice and optimize the graphics that, when reassembled, create these skins. There are a number of other capabilities that Fireworks provides such as creating rollover states for buttons.

Finally, when we have all of our graphics created we use all powerful Flash to bring everything together in a rich interactive final product. You might say this is where the magic happens. Flash is a timeline based program that utilizes a programming language called Action Script. In Flash we create complex animations and interactive graphics, activities and exercises.  It also has pretty powerful vector drawing capabilities as well and our eLearning content developers create many of their graphics directly in the program.

While this only scratches the surface of the tools we use on a daily basis we use these four programs as the foundation for the development of our rich and engaging custom eLearning solutions.

Photoshopping is Fun!!



 
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Most people would agree that custom eLearning can provide a successful vehicle for training most of your supply chain. It is only recently, however, that many of our clients have embraced custom eLearning for their warehouse staff.  And, it has proved to be highly successful! Historically, online training for warehouse staff has been considered too intrusive to the daily routine of the staff members or computer access has been inconvenient. At KMi, we have seen a reversal on this perspective as companies realize making computers accessible and providing online training time for employees has resulted in better trained and better functioning staff.

Developing customized eLearning content for your warehouse teams results in:

  • Just-in-time and on-demand training access. This allows your staff to participate in training exactly when it relates to their job need resulting in a higher level of learning as they apply the knowledge more immediately.
  • Custom eLearning can be developed and deployed quickly as learning gaps are identified or new skills are required. This means that your training program is dynamic and speaks to the real needs of a work environment. It eliminates the training delay common with most other learning programs.
  • Customized content speaks to their actual job function.  When you provide custom eLearning content curricula, you are presenting the content that relates to the staffs’ actual jobs, functions, and skills. There is no extraneous content to cloud and confuse the learning. It saves time and makes the learning more valuable to both the employee and the company.
  • Increases skill level of the warehouse staff and improves productivity of the warehouse. As your staff understands that the training is truly valuable to their job success, they embrace the opportunity to participate. And, because the training is available continuously, it can serve as a refresher and knowledge bank, adding ongoing value.

In addition, the training can be tracked and reports generated through our SCORM conformant LMS, eLMS. This can assist you in understanding where your learning gaps are, how your learning programs effect your warehouse function and provide other metrics for evaluating your learning curriculum.

If you would like to learn more about how KMI can help develop your warehouse staff, please contact Margie Herron  at mherron@kmionline.com .

 
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For those clients of ours that are new to the concept of eLearning, it is often very difficult to imagine what their custom content development course will even look like. The idea of eLearning can be tough for some to wrap their head around and that's why, here at KMi, we try to bridge those gaps as quickly and efficiently as possible to limit the amount of time anyone feels confused.

The first, and probably most obvious, step we take is to show our clients samples of other courses. This immediately answers lots of questions that a client may have and some that they hadn't even thought of yet. Once familiar with a wide variety of course formats, interactive approaches and graphical treatments, a client will say "Great! But what will our course look like?"

Not to fear. One of the next steps in KMi's development process is to take all of the ideas we've discussed for their content and develop some Creative Concepts. The format of the Creative Concepts phase often depends on the course content and the demands of the client. We develop screen shots of a number of concepts and pair them with thorough descriptions and explanations. Sometimes, in addition to the written concepts, for those clients who may be more visually conceptual, we'll take it a step further and develop a semi-interactive Flash module that displays all of the concepts. This brings the client halfway from the concept stage to the final course module stage.
 
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There are loads of tools and techniques that our learning content development team use to make our customized eLearning courses as rich and engaging as possible. At KMi we have a wide repertoire of secrets that we use everyday that span all mediums, from photography techniques (one of which I'll describe today), to many software tools, to complex mixing of mediums such as 3D and 2D. I anticipate this new blog series to be a diverse, ongoing and unique window into the graphics for eLearning development world.
 
Today, I'm going to describe a photographic technique we use to add richness to otherwise potentially ordinary elements. While some may get giddy at the sight of vast warehousing racks, many may have trouble seeing the excitement. In the example below we used HDR or High Dynamic Range, to generate the most eye catching and dramatic photo possible. Our goal in this example was to make the user look twice and not simply glance over the photo.

 
 
Now for a little technical talk on how we produced this effect. HDR is a process where a single photo is developed by processing three or more separate photos of the same shot taken at different exposures. In our example here, I set our Nikon D90 to Autobracketing and quickly snapped off three photos at -2, 0, +2. This gave me one photo that was darker or underexposed (-2), one that was brighter or overexposed (+2) and one with a balanced, even exposure (0). With the aide of a special software (there are many which will do this including Photoshop CS5) and loads of tweaking, a single photo was produced that incorporated the best of all three exposures. 

 
The benefit of HDR is that it allows the photographer to capture light and dark details which are impossible to capture with a single photograph. Some even claim it is more akin to how we see the world with our naked eye, an ability limited by camera technology. Imagine being in a darkish room and looking out a bright window. While the interior of the room is not as bright as the window you would still be able to see all the features of the room as well as the scene out the window. Now, if you took a photo of the same scene, most likely the window would be bright and clear but the room would be too dark to distinguish. HDR would allow both the room and the outdoors to be clear. Though the window example is very practical in practice, HDR is one of KMi's eLearning development tools that can also produce very dramatic results that are very pleasing to the eye.
 
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